OUR TECHNOLOGY OFFERING

A Call Center or Contact Center is a tool for your communications and relationship with customers that encompasses a combination of human, physical and technological resources, based on work methodologies estibuladas in certain processes and adequate to meet the needs of each client, in order to attract, retain and enable your organization viability. A modern Contact Center also includes calls, web facilities, email, chat and video calls among others.

These business management systems and customer management systems must be orchestrated plan, analyze and manage the resources are there, and to keep greater information flow between departments and employees within it. While ERP focuses on the processes of 'backoffice' of the company, as management, accounting, production and logistics, CRM encompasses the processes of 'frontoffice' as customer service, sales and marketing.

Internet is no longer an option for your business. A comprehensive strategy to take full advantage of the Internet as a marketing and sales is essential. Our services include various areas such as SEO (optimization to enhance your search results position), online advertising, social media marketing, design and website optimization, e-commerce, mobile marketing and marketing through email.