Process ReengineeringBLOG
EDITORIAL ARTICLES
SIMPLE PROBLEM SOLVING
Currently one of the biggest global challenges at the organizational level is the resolution of simple problems as work simplification, because multicultural structures as complex international laws.
THE IMPORTANCE OF CALL CENTERS
The lifetime of a company and the success of it, not from their products, suppliers or employees, comes from customers. No customers, no sales; no sales, no money and no money no employees or suppliers.
Sometimes companies focus more on acquiring new customers rather than maintaining old customers. One way to keep and grow and achieve further improve their perspective of the company is having close communication and quality care through a telephone contact center.
LATIN AMERICA, CONTINENT OF OPORTUNITY
From an early age my curiosity about the idiosyncrasies of the untamed continent has sparked the search for ancestral heritage... true Latin American trade in all its forms.
Latin America is characterized by a mixture informal economies with time, training and opening step in the major global economies open. Very interesting phenomenon that catalog as the birthplace of changing entrepreneurial, our research suggests that 8 of every 10 days average Latinos had any business experience either in the informal market or home environment SMEs.